Legal Document

jeta7's Privacy Policy

By registering or using the jeta7 platform, you are agreeing to the terms of this policy. We place the highest importance on the security of your personal information.

SSL Secured Data Encryption 21+ Users Last Updated 2024
Last Updated: January 2024

Intro Introduction

jeta7 (referred to hereafter as "we", "our", or "the platform") takes the privacy of its users very seriously. This Privacy Policy sets out what types of information we collect, how that information is used, and what measures we take to protect your data.

By using the jeta7 website, mobile application, or any other digital service, you are considered to have read, understood, and consented to the terms of this policy. All our services are intended for users aged 21 and above.

This policy is linked to our Terms and Conditions. We ask that you read both documents carefully before using the service.

1 Types of Information Collected

We collect various types of information when you register on the jeta7 platform and use our services. This information falls into two main categories:

1.1 Information You Provide Directly

When you create an account on jeta7, make a deposit, or contact our support team, the information you provide yourself includes:

  • Full name and date of birth
  • Email address and mobile number
  • Password (stored in encrypted form)
  • National ID or passport number (for identity verification)
  • Financial transaction details — such as records of deposits and withdrawals made via bKash, Nagad, Rocket, or bank transfer
  • Messages or complaints sent to customer support

1.2 Automatically Collected Information

When you use our platform, certain information is recorded automatically:

  • IP address and device identifier information
  • Browser type and operating system
  • Session duration and list of pages visited
  • Data obtained from cookies and similar tracking technologies
  • Approximate information about login time and location

2 Purpose of Using Information

jeta7 uses the information collected for the following specific purposes:

Purpose Explanation
Account Management To complete the registration, verification (KYC), and login process
Financial Transactions To properly manage the processing of deposits, withdrawals, and bonuses
Security and Fraud Prevention To detect unauthorised account access and fraudulent activity
Customer Service To provide support via 24/7 live chat and email
Service Improvement To analyse user experience and improve the platform
Legal Compliance To comply with applicable laws and regulations and to report to authorities when required

We never sell your information to third-party advertisers. You are always welcome to contact us directly at jeta7 with any concerns about your data.

3 Data Storage and Security

jeta7 applies industry-standard technical measures to protect your information. All sensitive data stored on our servers is secured using SSL (Secure Sockets Layer) encryption technology.

3.1 Technical Security Measures

  • All data transfers with 256-bit SSL encryption
  • Passwords stored using hashing and salting methods
  • Two-factor authentication (OTP-based login verification)
  • Regular security audits and vulnerability testing
  • Restricted internal access — only authorised staff can view relevant data

3.2 Data Retention Period

To meet legal obligations, we may retain certain information for a set period even after an account is closed. This period is determined by applicable law and may generally extend from five to seven years.

That said, no security measure is completely impenetrable. To keep your account secure, use a strong password and do not share it with anyone.

4 Sharing Information with Third Parties

jeta7 does not sell, rent, or otherwise transfer your personal information to any third party for commercial purposes. However, certain information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, bank transfer), technology infrastructure, and fraud detection services. These parties are given access only to the information necessary to carry out their specific tasks and are contractually bound to meet our privacy standards.

4.2 Legal Obligations

If required under a court order, government investigation, or any other valid legal process, we are obliged to provide relevant information to the concerned authorities. In such cases, we will make every effort to notify the user to the extent permitted by law.

4.3 Corporate Restructuring

In the event of a business merger, acquisition, or other corporate change, user information may be transferred to the new entity. However, the terms of this policy will remain in effect.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the jeta7 website and application. These help improve your browsing experience and maintain the functionality of the platform.

5.1 Types of Cookies

  • Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled
  • Functional Cookies: Used to remember your language preferences and account settings
  • Analytics Cookies: Help improve the platform by analysing user behaviour

You can reject non-essential cookies by changing your browser settings. However, this may limit some features of the platform.

6 User Rights

As a registered member of jeta7, you have the following rights over your own information:

  • Right to Access: You may request to know what information we hold about you
  • Right to Correction: You may request correction of inaccurate or incomplete information
  • Right to Deletion: In certain circumstances you may request that your information be deleted, unless it is required to be retained for legal reasons
  • Right to Restrict Processing: In certain circumstances you may ask that the processing of your information be limited
  • Right to Data Portability: You may request that your information be provided in a standard format

To exercise these rights, contact us directly through the contact details listed below. We will verify and act on your request within a reasonable time.

7 Protection of Minors

All services on jeta7 are strictly for users aged 21 and above. We do not intentionally collect any information from minors. An age verification process is applied at the time of registration.

If it comes to our attention that a minor has created an account on our platform, that account and the associated information will be deleted immediately. We are committed to ensuring the safety of all members in line with the Responsible Gaming guidelines.

8 Changes and Updates to This Policy

jeta7 reserves the right to change or revise this Privacy Policy at any time. For significant changes, we will notify users via their registered email address or through a notice on the platform.

The updated policy will take effect from the date of publication. If you continue to use the platform after any changes, you will be considered to have consented to the revised policy. We therefore recommend visiting this page regularly.

To learn more about jeta7, visit our About Us page, where you can find information about the platform's goals and values.

9 International Data Transfers

Our server infrastructure may be located in various regions. Even if your information is processed or stored outside Bangladesh, the protection standards described in this Privacy Policy will apply everywhere. Third-party service providers are also required to comply with equivalent protection standards.

10 Links to Other Websites

The jeta7 platform may contain links to third-party websites. jeta7 is not responsible for the privacy policies of these external sites. We advise you to read the privacy policy of any third-party site before providing information on it.

11 Right to Know and Complaints Process

If you have any questions about this Privacy Policy or concerns about how your information is handled, please contact us. Our dedicated team provides support in both Bengali and English.

For general enquiries, visit our Frequently Asked Questions (FAQ) page — many common questions are already answered there.

We will review your complaint or request with due attention and respond within a reasonable time.

Privacy Contact

If you have any questions about data protection or privacy, contact our support team directly. We are available to respond 24 hours a day, seven days a week.